Some discrepancy is structural
They count different things
They count different things
The ad platform counts a click on the ad. ClickFlare counts a visit that reached your tracking link. Every visitor lost in between — back button, slow connection, redirect blocked — is a click the platform counts and ClickFlare never sees.A gap of a few percent in this direction is normal and not fixable.See Understanding ClickFlare Events.
They count at different times
They count at different times
Platforms attribute a conversion back to the time of the click. ClickFlare records it when the postback arrives. For an offer with a long conversion window, the same conversion lands on different days in the two systems.Always compare a range wide enough to absorb the lag, never a single day.
Timezones differ
Timezones differ
Your ClickFlare workspace, your ad account and your network each have their own timezone. A day boundary in one is mid-afternoon in another. Two systems can both be right and still disagree on every single day while agreeing on the week.
Platforms restate figures
Platforms restate figures
Ad platforms revise spend and conversions after the fact as invalid traffic is filtered. Yesterday’s number is not final. Networks likewise reverse conversions that later fail validation.
When the gap is a real problem
Investigate when the difference is large, one-directional, or sudden.How to compare properly
1
Pick a settled range
Use a period that ended at least a day ago, so both systems have finished restating. Avoid today.
2
Align the timezones
Set the ad platform and ClickFlare to the same timezone before reading either. This alone resolves a large share of reported discrepancies.
3
Compare like with like
Match ad-platform clicks against ClickFlare visits, not clicks. ClickFlare’s click metric counts the move from lander to offer, which is a different event entirely.See How Click Tracking Works.
4
Check one campaign, not the account
Account-level totals hide which campaign is responsible. Narrow to a single campaign before drawing conclusions.
Three-way mismatches
When a third system is involved — an optimisation tool, a reporting layer, a revenue partner — each additional system adds its own attribution window and timezone. Compare them in pairs rather than all at once, and establish which pair actually disagrees before changing anything.Related
How conversion tracking works
What ClickFlare records, and at which moment.
Multicurrency
How conversion between currencies affects reported figures.